RV Warranties are rarely thought about until they are needed. But then what? In this Ask the Manufacturer Segment #20-35, Roger Beiler from Rockwood/Flagstaff discusses warranty issues and protocol with the Wingman. What is the proper protocol when...
Rockwood/Flagstaff’s Melissa Hoover is responsible for communication between consumers and dealers and works extremely hard to build trust and relationships between the Industry and RVers. How does she respond to a recent caller’s concerns regarding...
Have you ever heard of the telephone game, you know the one where to tell one person a quick line or two and they repeat to the next, and by the end of the came the message is completely turned around from what it originally was? In this weeks...