TagMelissa Hoover

The RV Show USA for July 11, 2020

Just Say NO To Your RV Dealer!

One of the most common complaints the Wingman hears from consumers is one that could’ve been avoided entirely. In this Ask the Manufacturer Segment, Flagstaff/Rockwood Customer Service representative Melissa Hoover give her advice to consumers...

The RV Show USA for July 4, 2020

The Most Cringeworthy Complaint From RVers Is….?

Handling customer service calls and emails is second nature to Melissa Hoover from the Rockwood/Flagstaff division of Forest River. But one type of issue seems to get more attention than any other. What is it? And how does this professional feel...

The RV Show USA for June 24, 2020

The RV Show USA for June 24, 2020

A designated driver needed to buy an RV? In this opening segment of The RV Show USA, the Wingman provides some ideas worth considering if you are going to buy a new RV. Do you really need a designated “driver”? Well, not exactly but you could...