Handling customer service calls and emails is second nature to Melissa Hoover from the Rockwood/Flagstaff division of Forest River. But one type of issue seems to get more attention than any other. What is it? And how does this professional feel...
A recent tour of an RV manufacturing plant was an eye-opener for The RV Wingman and it gave him a new appreciation for some of the things the average RV buyer never sees and doesn’t even think about until it’s too late! In this short interview, Zach...
It’s often said that pulling an RV is like driving through a tornado while a constant earthquake is happening. So what! In this quick visit with Zach Rininger from the Flagstaff/Rockwood division of Forest River, you’ll learn why some RVs literally...
Karl Miller, Operations Manager for Rockwood/Flagstaff (a division of Forest River) discusses the RV Industry in a broad sense, how it operates and some of the challenges it faces. Karl also identifies what may be the Industry’s “Achilles heel” and...
