To the untrained eye, many travel trailers look incredibly similar. Yet the prices of these similar looking RVs can vary by thousands of dollars. Why? In this short interview, you’ll learn about the little things that make a HUGE difference in the...
In the year of Covid-19, RV manufacturers have been both blessed and cursed. A tsunami of interest in RVing from newbies and soaring sales are coupled with very real shortages of some parts which has manifested itself to dealers and consumers with...
2020 has been a year like none other for all Americans. For RV Manufacturers? Wow! In this part 1 conversation with the head of purchasing for Rockwood/Flagstaff, Mark Kritzman shares his perspective on the parts supply challenges that all...
Roger Beiler is head of the Warranty Department at Rockwood/Flagstaff and he’s seen it all in terms of RV warranty claims. In this final segment (on Warranties) in the Ask the Manufacturer series #20-37, Beiler and the Wingman discuss real-life...
Due to technical difficulties with live stream on YouTube, we have uploaded the show from September 9, 2020 for those who may have missed it.
Roger Beiler has overseen nearly every type of RV Warranty claim imaginable. In this short interview, Beiler explains to the Wingman the proper protocol of how to proceed with an RV Warranty claim including a discussion on how long it should take...
We recently received a voicemail from a frustrated RVer who says they purchased an RV from an “unscrupulous” dealer. In this short segment, we present the voicemail to Andre Fisher from Flagstaff/Rockwood and hear his thoughts. If you have an RV...
