RV Customer Service Rep Feels for RVers with Problems!

In spite of her youth, Flagstaff/Rockwood Customer Service representative Melissa Hoover is extremely passionate about providing the best ownership experience possible for every owner of one of their brands. In this short interview with the Wingman, Melissa shares what she would do if a dealer tried to sell an RV that wasn’t “campground ready”. What a breath of fresh air to hear a customer service representative that truly CARES about the customer.

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