One of the most common complaints the Wingman hears from consumers is one that could’ve been avoided entirely. In this Ask the Manufacturer Segment, Flagstaff/Rockwood Customer Service representative Melissa Hoover give her advice to consumers who’re buying a new RV that isn’t campground ready. She also discusses the importance of understanding your RV’s warranty and the difference between Owner’s responsibilities and those of the Manufacturer and how to approach making a warranty claim.